Privacy Policy for ivoraxelent.sbs

Get to know how Ivoraxelent protects your privacy, follows UK law, and processes your data responsibly. Review the details below to see how we keep your details safe.

Information We Collect

Ivoraxelent collects only what is needed to serve you and respond to your requests securely.

• Contact details (such as name, email, phone) from inquiry forms are collected for communication purposes only.
• Project-related information, including address or project type, is used strictly for providing tailored responses or support.
• Technical data—such as browser type and device—helps us optimise the website for your experience.
• Cookie usage supports performance measurement, site security, and basic analytics (please see our cookie policy).

How We Use Your Data

We process personal information only to deliver, support, and improve our platform’s services.

• Communicate with you regarding your inquiry, question, or support request.
• Send important updates or responses directly related to your submissions.
• Improve the website experience through technical and aggregated analysis.
• Comply with legal obligations required by UK regulations.

Legal Basis for Processing

Ivoraxelent follows UK GDPR and other relevant data laws for all users.

We process data only when there is a legitimate need, such as responding to your inquiry, fulfilling obligations, or meeting legal requirements. Any optional communications are sent only with your clear consent.

Data Sharing

Your personal data is not sold and is only shared as outlined below when necessary.

• Information may be shared with service providers who support our website’s maintenance or security, but never for their own marketing.
• Data may be disclosed if required by lawful request, such as to government authorities.
• We may share anonymised, aggregated usage stats to improve our services—never individual records.

Data Security

Your personal information is stored with secure protocols including data encryption, access controls, and regular security reviews. We continuously monitor systems for vulnerabilities to protect your data from unauthorised use, disclosure, or destruction.

Your Rights

UK and EEA users maintain key rights regarding their data.

• Request a copy, correction, or deletion of your personal data at any time.
• Withdraw consent to processing whenever we rely on your approval for contact.
• Object to or restrict certain uses of your data for non-essential functions.
• Raise concerns with the UK Information Commissioner’s Office (ICO) if you believe your rights are violated.

About Cookies

Ivoraxelent uses cookies for site performance, analytics, and functional preferences. You control cookie acceptance in your browser settings at any time and can find more details in our cookie policy.

Cookie Policy Cookie Policy

Contact Us

For privacy or data queries, please contact us using the details below. We respond promptly to all serious requests.

Changes to This Policy

Updates to this privacy policy will be made as laws or services change. Please review this page regularly for the latest details. Major updates are always highlighted and timestamped.